Refund & Cancellation Policy
ADITYA Tours and Travels – Your Trusted DMC for Bhutan
At ADITYA Tours and Travels, we always strive to provide our guests with the best travel experience. However, we understand that sometimes plans may change. Our refund and cancellation policy is designed to be transparent, fair, and easy to understand.
1. Cancellation by the Guest
If you wish to cancel your booking, please inform us in writing via email at info@adityatoursandtravels.com. The following cancellation charges will apply:
| Days before the Tour Start Date | Cancellation Charges |
|---|---|
| 30 days or more | 10% of the total tour cost (Processing Fee) |
| 15 – 29 days | 25% of the total tour cost |
| 07 – 14 days | 50% of the total tour cost |
| Less than 07 days or No Show | 100% of the total tour cost (No Refund) |
Please note: Bhutan Tourism Permit and Visa fees are non-refundable once processed.
2. Cancellation by ADITYA Tours and Travels
In rare circumstances (such as natural calamities, government restrictions, or unforeseen operational issues), ADITYA Tours and Travels reserves the right to cancel the tour. In such cases, customers will receive a full refund of the amount paid, or the option to reschedule the tour to a later date without extra charges.
3. Refund Process
- Refunds will be processed within 7–10 working days after receiving the cancellation request in writing.
- The refund will be made via the same mode of payment used during booking.
- Transaction charges, if any, are non-refundable.
4. No Refund in the Following Cases
- For unused services or portions of the tour (like hotel stay, meals, or transport not availed).
- If a traveler is denied entry to Bhutan due to incomplete or incorrect documents.
- If the traveler leaves the tour mid-way for any personal reason.
5. Date Change / Postponement Policy
Requests for date changes or postponement will be treated as cancellations and re-booked as per availability. Any price difference due to season or hotel availability will be borne by the traveler.
6. Force Majeure Clause
ADITYA Tours and Travels shall not be liable for delays, changes, or cancellations due to circumstances beyond our control — including but not limited to natural disasters, flight cancellations, political unrest, or border closures.
7. Contact Us
For any refund or cancellation queries, please contact:
📞 +91-7061392841
🌐 www.adityatoursandtravels.com
✉️ info@adityatoursandtravels.com